Friends and Family can useHomeWAV for messaging with inmates at the Duplin County Detention Center
How does HomeWAV messaging system work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start messaging.
Go the the Solutions Page for full video tutorials and answers to your questions.
How to Send aCarepack Commissary Package Directly to an Inmate in Duplin County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Duplin County Detention Center follow these steps:
- Select North Carolina, then select Duplin County Detention Center, and then select the 'Send a Package Order' option.
- Register and create an account with My Care Pack, also known as Access Securepak, for Duplin County.
- Choose the inmate and the products you want shipped to them, and input your payment method.
- NOTE: There may be a limit on how much product you can send your inmate in Duplin County at any one time.
For all information, tips and available items for shippingCommissarypackages to an inmate inDuplin County Detention Center check out our Commissary Instructions PageforDuplin County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: [emailprotected].
Duplin County Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?
For inmates receiving mail in the Duplin County Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Duplin County Detention Center:
Inmate's Full Name & Inmate ID#
Duplin County Detention Center
Facility ID 5055.
P.O. Box 18247
Greensboro, NC 27419.
For complete information on mail policies, what you can send an inmateand what address to send them, check out our Inmate Mail page.
Duplin County Detention Center now offers Homewav ComPAS™ (Portable Access System) tabletsto their inmates.
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.
Questions:
- By phone -314-764-2872
- By email -[emailprotected]
To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.
How to Visit or Email an Inmate in Duplin County North Carolina or visiting an inmate at the jail
To visit or email an inmate in Duplin County follow these steps:
- In addition to visiting inmates at the jail, Duplin County Detention Center uses a video visitation service called HomeWav.
- Register and Sign Up Here.
- Complete allsteps of the registration process to get full access to Duplin County Detention Center inmate communication services.
- Add ‘Talk to me Funds’ to your account using your credit or debit card.
- Then you just wait for yourDuplin County inmate to communicate.
How do youadd Funds to youraccount? - Once you are logged in, click “Add Talk to Me Funds".
- Type in the amount of dollars you want to add to your account.
- Click “Update”.
- Choose a way to pay (Credit, debit, or prepaid card).
Who do youcontact if you arehaving any problems arranging the remote video visit, phoning or emailing of an inmate in Duplin County?
Call HomeWav support at314-764-2872, or toll free 844-394-6639.
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
NOTE: All communications between you and your inmate at Duplin County Detention Center will be recorded and stored. Do not discuss your inmate's case or other sensitive information as it can be used against them (or you) in court.
For full instructions on all the benefits of using Homewav to visit a Duplin County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our officialVisit InmatePage.
How Do Inmates in Duplin County Detention Center Make Phone Calls?
To receive phone calls from inmates in Duplin County, or to assist them in making phone calls to other people, follow these steps:
Register here,
contact them online, or
call800-729-8355 if you want to speak to an agent.
For all the information regarding phone calls with Duplin County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit ourInmate PhonePage.
How to Deposit Money Online for an Inmatein Duplin County
To deposit moneyonline for an inmate in Duplin County Detention Center follow these steps:
- Register to open an account, orSign In to JailATM, a service that acts as a bank for inmates in Duplin County.
- After registering and signing in, select 'Send Money Now'.
- Choose North Carolina, then choose Duplin County Detention Center
- Type in your inmate's last name or theirInmate ID.
- Select your inmate.
- Input an amount to deposit to your inmate inDuplin County Detention Center, and then input your payment method.
- NOTE: There may be a limit on how much money you can send your inmate in Duplin County at any one time.
- If you need to phone customer support, call877-810-0914.
For all information, tips and procedures for sending moneyto an inmate inDuplin County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send MoneyPageforDuplin County.
